FAQs


Do you offer free local pickup?

Yes, we offer free local pickup in Langley, BC. Please select Free Local Pickup during checkout. You will be notified by email when your order is ready for pickup, which will include location and available pickup days/times.

 

How long does it take to receive my order?

We ship within 1-3 business days.

Standard domestic shipping can take anywhere from 2-10 business days.

Tracked domestic shipping is generally 2-3 business days.

Please note: We are not responsible for lost or stolen packages when shipping standard, as we have no control of the package once in the hands of Canada Post.

 

What is your return policy?

We will gladly accept returns/ exchanges within 15 days of unworn and unwashed items, in the same condition as received. Personalized tees and custom orders are a final sale. Buyer is responsible for return shipping costs. Please contact us at luckybumclothing@gmail.com to arrange a return/exchange.

 

Do you offer custom designs?

Yes we sure do! Please send a message to luckybumclothing@gmail.com and we can discuss your custom order!

 

How does your apparel fit?

All of our adult apparel is American Apparel brand, unisex fit. Its recommended ladies size down. Infant/toddler apparel is either American Apparel, or LAT apparel. The brand will be noted in the description for each item. American apparel Infant/ Toddler onesies fit true to size (or slightly bigger) and LAT apparel fits small. See size charts. 

 

How do I care for my clothing?

Please wash your clothing, inside out in cold water, and hang to dry. Never iron directly on the design. Place a pillow case or sheet over top of design and iron gently if needed.